Shipping Information
At PR PYJAMAS, we are dedicated to providing reliable and efficient shipping services to our valued customers. Please review our shipping policy below:
Domestic Shipping (New Zealand)
- Standard Shipping: A flat rate of $9.95. Delivery typically takes 3-7 business days.
- Free Shipping: Enjoy free standard shipping on orders over $100.
International Shipping
- Standard Shipping: Shipping rates vary depending on the destination. Delivery times typically take 7-21 business days.
- Customs and Duties: International customers are responsible for any customs duties or taxes that may apply to their orders.
Order Processing
Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Delays
While we strive to meet our shipping timeframes, please note that there may be occasional delays due to factors beyond our control, such as weather, holidays, or unforeseen circumstances. We appreciate your patience and understanding.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at prpyjamas@gmail.com within 7 days of the estimated delivery date. We will work with the shipping provider to resolve the issue as quickly as possible. PR PYJAMAS is not responsible for stolen packages that are not the fault of the shipping provider.
Thank You for Shopping with PR PYJAMAS!
We are committed to ensuring your order arrives promptly and in excellent condition. If you have any questions or concerns about our shipping policy, please contact us at prpyjamas@gmail.com.